Customer Support Executive | Bangalore

White Bulb Technologies India; Bengaluru; Sur place; INR 300 000 - 500 000; Plein temps

Résumé du poste

White Bulb Technologies India is seeking a customer support specialist in Bengaluru to handle airline inquiries, assist with reservations, cancellations, and rescheduling, while delivering high-quality customer service.

The role requires strong English proficiency, experience in international BPO/airline environments, and flexibility for rotational shifts to meet travel-related demands.

Qualifications

• English proficiency.
• International BPO/airline experience mandatory.
• Strong communication and customer-handling skills.
• Flight booking and rescheduling support.
• Rotational shift flexibility.

Responsabilités

• Handle airline customer inquiries and provide effective resolutions.
• Assist with flight reservations, cancellations, rescheduling, and other travel-related services.
• Deliver excellent customer service while maintaining quality standards.

Connaissances

English proficiency

International BPO/airline experience

Strong communication

Flight booking and rescheduling

Rotational shift flexibility

Description du poste

• Handle airline customer inquiries and provide effective resolutions.
• Assist with flight reservations, cancellations, rescheduling, and other travel-related services.
• Deliver excellent customer service while maintaining quality standards.

Required Candidate profile

• English proficiency
• International BPO/airline experience mandatory,
• Strong communication and customer-handling skills,
• Flight booking and rescheduling support,
• Rotational shift flexibility.