Senior Manager - Client Servicing

Laqshya Live Experiences; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading events services company in Mumbai is seeking a Client Servicing Manager to develop business relationships and manage event planning and execution. The ideal candidate should have 6 to 8 years of experience in the events industry and a graduate or MBA. This full-time role requires strong project management and client relationship skills, offering opportunities to work on multiple events.

Qualifications

• 6 to 8 years of experience in the events industry.
• Experience in managing multiple client events.

Responsibilities

• Develop and execute event strategies based on client objectives.
• Coordinate with teams for logistics and material delivery.
• Manage onsite event execution and oversee event staff.

Skills

Client relationship management

Event planning

Project management

Creative ideation

Education

Graduate or MBA

Job description

Client Servicing Manager

Develop and nurture favorable business relationships with clients and work with them to develop event marketing and communication plans.

Responsibilities

• Understand client briefs and develop event strategies that align with client objectives and budget.
• Gather research, spearhead ideation with creative teams, develop and deliver pitch presentations.
• Serve as the main point of contact for clients throughout the event planning process, ensuring that all client needs are met and exceeded.
• Manage all aspects of event planning and execution, including AV production in coordination with creative and production teams.
• Create detailed event timelines, budgets, and project plans, and manage all logistics related to events, including setup and teardown.
• Coordinate with internal teams to ensure all event deliverables, materials, collateral, and promotional items are produced and delivered on time.
• Manage onsite event execution, including overseeing all event staff, and handling any issues or concerns that arise.
• Conduct post‑event evaluations and debriefs with clients to gather feedback and identify opportunities for improvement.
• Oversee multiple client events and be able to recognize, solve, or neutralize potential issues or conflicts.

Qualifications

• Graduate or MBA.
• 6 to 8 years of experience in the events industry.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales, Marketing, and Business Development

Industries

Events Services