Senior Manager Client Servicing

Laqshya Live Experiences; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Laqshya Live Experiences in Gurugram is seeking an experienced Account Director to manage client relationships and drive business growth within the events industry. The ideal candidate will have 6 to 8 years of experience in account management, with strong leadership and communication skills. Responsibilities include acting as the main contact for clients, coordinating with internal teams, and ensuring successful event execution. Applicants with a background in experiential events are encouraged to apply.

Qualifications

• 6 to 8 years of experience in the events industry focused on client servicing and account management.
• Strong understanding of industry trends and marketing services.

Responsibilities

• Main point of contact for clients at a strategic level.
• Coordinate internal teams for event execution aligned with client objectives.
• Monitor account performance and provide regular updates to clients.
• Develop and maintain client relationships and provide effective solutions.

Skills

Client relationship management

Leadership skills

Communication skills

Strategic thinking

Problem-solving skills

Cost negotiation

Market research

Education

Graduation or MBA

Job description

We are seeking a dynamic and experienced Account Director with a strong background in client servicing within the events industry. The ideal candidate will be responsible for cultivating and maintaining client relationships, ensuring the successful execution of events, and driving business growth.

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Key Responsibilities

1. Act as the main point of contact for clients at a strategic level.
2. Coordinate with various internal teams to ensure the execution of event aligns with client objectives.
3. Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.
4. Develop and maintain strong relationships with clients and internal team, understanding their needs and challenges to provide effective solutions.

Qualifications / Experience

• A minimum of 6 to 8 years of experience in the events industry, with a focus on client servicing, business growth and account management.
• Graduation or MBA

Who can Apply?

Applicants with experience limited to experiential events