Client Services Manager

Laqshya Live Experiences; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Laqshya Live Experiences in Gurgaon is seeking a dynamic Client Servicing Manager to lead strategic client relationships and drive business growth in the events sector. You will coordinate cross-functional teams to ensure client objectives are achieved and events are delivered with excellence.

The role requires strong leadership, exceptional communication, and a proactive approach to cost negotiations, pitches, and market insights to stay ahead of industry trends.

Qualifications

• A minimum of 4 to 6 years of experience in the events industry, with a focus on client servicing, business growth and account management.

Responsibilities

• Act as the main point of contact for clients at a strategic level.
• Coordinate with various internal teams to ensure the execution of event aligns with client objectives.
• Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.
• Develop and maintain strong relationships with clients and Internal Team. understanding their needs and challenges to provide effective solutions

Skills

Client relationship management

Leadership

Strategic thinking

Communication

Negotiation

Team coordination

Education

Graduation

MBA

Job description

We are seeking a dynamic and experienced Client Servicing Manager with a strong background in client servicing within the events industry. The ideal candidate will be responsible for cultivating and maintaining client relationships, ensuring the successful execution of events, and driving business growth.

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Key Responsibilities:

1. Act as the main point of contact for clients at a strategic level.

2. Coordinate with various internal teams to ensure the execution of event aligns with client objectives.

3. Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.

Develop and maintain strong relationships with clients and Internal Team. understanding their needs and challenges to provide effective solutions

Qualification/ Experience

A minimum of 4 to 6 years of experience in the events industry, with a focus on client servicing, business growth and account management.

Graduation or MBA

Who can Apply?

Applicants with experience limited to experiential events