Client Servicing Manager

Live Events & Entertainment Pvt. Ltd.; New Delhi; On-site; INR 400,000 - 600,000; Full time

Job summary

A dynamic event management company is seeking a Client Servicing Manager to act as the primary contact for clients, ensuring their needs are met. This entry-level position requires strong communication and project coordination skills. The successful candidate will manage multiple accounts, draft proposals, and provide updates to clients, all while maintaining quality service. This full-time role is an excellent opportunity to begin a career in the events services industry.

Qualifications

• Excellent communication, problem-solving, and project coordination skills.
• Strong customer-centric mindset.
• Ability to manage multiple client accounts simultaneously.

Responsibilities

• Build and maintain strong relationships with clients.
• Understand client needs and ensure services are delivered as promised.
• Draft proposals, presentations, and pitch decks.
• Act as a bridge between clients and internal teams.
• Handle client escalations and resolve issues effectively.
• Provide regular updates and reports to clients.

Skills

Strong interpersonal and communication skills

Excellent presentation and proposal-writing ability

Project management and multi-tasking skills

Ability to remain calm and professional under pressure

Knowledge of MS Office and Google Workspace

Previous experience in event management, advertising, or hospitality industry

Job description

Overview

The Client Servicing Manager will act as the primary point of contact for clients, ensuring their requirements are understood, documented, and executed by the internal teams. The role demands excellent communication, problem-solving, and project coordination skills, along with a customer-centric mindset.

Responsibilities

• Build and maintain strong relationships with clients.
• Understand client needs and ensure services are delivered as promised.
• Draft proposals, presentations, and pitch decks.
• Act as a bridge between clients and internal teams.
• Manage multiple client accounts simultaneously.
• Handle client escalations and resolve issues effectively.
• Provide regular updates and reports to clients.

Key Skills & Competencies

• Strong interpersonal and communication skills.
• Excellent presentation and proposal-writing ability.
• Project management and multi-tasking skills.
• Ability to remain calm and professional under pressure.
• Knowledge of MS Office, Google Workspace, and project management tools.
• Previous experience in event management, advertising, or hospitality industry.

Seniority level

Entry level

Employment type

Full-time

Job function

• Marketing and Sales

Industries

• Events Services