Client Servicing Manager

CAB Experiences; Bengaluru Urban; On-site; INR 334,800 - 558,000; Full time

Job summary

A leading events management company in Bengaluru seeks an experienced Event Coordinator to plan and execute events efficiently. The role demands a strong background in event management, excellent interpersonal and communication skills, as well as the ability to negotiate with vendors and manage budgets. Candidates should have 3-6 years of relevant experience and a portfolio showcasing successful events. This is a full-time position aiming at enhancing customer satisfaction through seamless event execution.

Qualifications

• 3-6 years of experience in Event Management.
• Experience in a client servicing function.
• Portfolio of successful events.

Responsibilities

• Understand requirements and details of each event.
• Plan and organize events with attention to financial constraints.
• Coordinate regularly with clients and lead a team.
• Negotiate with vendors for favorable terms.
• Evaluate event success and submit reports.

Skills

Interpersonal skills

Communication skills

Critical thinking

Problem-solving skills

Team player

Education

Degree in Event Management or relevant field

Job description

Responsibilities and Qualifications

• Understand requirements and details of each event. Understand clients' needs and wants
• Plan and organize events with attention to financial and time constraints
• Meet with clients and coordinate with them regularly and lead a team
• Look for and compare different vendors (catering, decorators, musicians etc.)
• Negotiate with vendors to achieve the most favorable terms
• Manage all event operations (preparing venue, invitations, food, drinks etc.)
• Track the overall Event expenses regularly
• Prepare the Event budget planning. Stay within the budget
• Carefully oversee event happenings
• Offer solutions to resolve problems in a timely manner
• Evaluate event’s success and submit reports
• 3-6 years of experience in Event Management in the Client Servicing function
• event coordinator or similar role
• Great interpersonal and communication skills
• Portfolio of successful events
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Degree in Event Management or relevant field is preferred

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Events Services