Senior Client Services Manager

Laqshya Live Experiences; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Laqshya Live Experiences in Mumbai is seeking a Sr Manager - Client Servicing with a strong background in managing client relationships within the events industry. You will drive business growth by ensuring flawless execution of events and strategic client alignment.

The role requires 6–8 years in events, proven leadership, exceptional communication, and the ability to negotiate costs and coordinate cross-functional teams to deliver on client objectives.

Qualifications

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills.
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Responsibilities

• Act as the main point of contact for clients at a strategic level.
• Coordinate with various internal teams to ensure the execution of event aligns with client objectives.
• Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.
• Develop and maintain strong relationships with clients and Internal Team, understanding their needs and challenges to provide effective solutions

Skills

Client servicing

Leadership

Communication

Interpersonal skills

Strategic thinking

Cost negotiation

Education

MBA

Graduation

Job description

We are seeking a dynamic and experienced Sr Manager - Client Servicing with a strong background in client servicing within the events industry. The ideal candidate will be responsible for cultivating and maintaining client relationships, ensuring the successful execution of events, and driving business growth.

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Key Responsibilities:

1. Act as the main point of contact for clients at a strategic level.

2. Coordinate with various internal teams to ensure the execution of event aligns with client objectives.

3. Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.

Develop and maintain strong relationships with clients and Internal Team. understanding their needs and challenges to provide effective solutions

Qualification/ Experience

A minimum of 6 to 8 years of experience in the events industry, with a focus on client servicing, business growth and account management.

Graduation or MBA

Who can Apply ?

Applicants with experience limited to experiential events