Senior Manager

Consolidated Analytics; Chennai District; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Consolidated Analytics in Chennai seeks a Senior Manager – Administration & Facilities to own end-to-end admin and facility operations, ensuring a safe, efficient, and compliant workplace.

You will lead the Admin/Facilities team, manage vendors and budgets, drive cost optimization, oversee office infrastructure and workplace services, and partner with HR, IT, Finance and leadership to align facilities with business goals. 10–15 years of relevant experience required.

Qualifications

• Bachelor's degree in a relevant discipline; FM/Admin certification is a plus.
• 10–15 years of administration and facilities management experience in IT/ITES/Shared Services.
• Proven track record in vendor negotiations, budgeting, cost control, and compliance.
• Strong leadership, stakeholder management, and problem-solving skills.

Responsibilities

• Lead administration and facility operations for the Chennai office.
• Mentor and manage the Admin/Facilities team, manpower planning and service delivery.
• Oversee housekeeping, security, transport, cafeteria, maintenance, reception and infrastructure.
• Own vendor management including selection, contracts, AMC/SLA, and payments.
• Ensure facility systems: electrical, HVAC, DG/UPS, fire & safety, access control, CCTV.
• Drive cost optimization, budgeting, procurement and expense control.
• Ensure safety, security, and workplace compliance.
• Collaborate with HR, IT, Finance, Ops and leadership to address workplace needs.
• Manage office expansion, relocation, renovation, seating, audits, leadership visits.
• Prepare MIS and dashboards on vendor performance, budgets and metrics.
• Drive continuous improvement to enhance employee workplace experience.

Skills

Administration

Facilities Management

Vendor Management

Budgeting

Cost Control

Team Leadership

Stakeholder Management

Contract Management

Education

Bachelor's degree

Facilities Management Certification

Job description

Experience: 10–15 Years

Industry: IT / ITES / BPO / Shared Services

Role: Senior Manager

Role Summary

We are looking for an experienced Senior Manager – Administration & Facilities to take end-to-end ownership of administration and facility operations for our Chennai office. The role will be responsible for ensuring a safe, efficient, compliant, and employee-friendly workplace while managing internal teams, vendors, infrastructure, budgets, and workplace services.

Key Responsibilities

• Lead overall administration and facility operations, ensuring smooth day-to-day functioning of the office.
• Manage and mentor the Administration/Facilities team, including manpower planning, performance management, and service delivery.
• Manage key facility services such as housekeeping, security, transport, cafeteria, maintenance, reception, office infrastructure, and workplace services.
• Own vendor management including selection, negotiation, contracts, AMC/SLA management, performance reviews, invoice validation, and issue resolution.
• Ensure effective management of office infrastructure, electrical systems, HVAC, DG/UPS, fire & safety, access control, CCTV, and other facility systems.
• Drive cost optimization, budgeting, procurement, and expense control for administration and facility operations.
• Ensure adherence to statutory, safety, security, and workplace compliance requirements.
• Partner with HR, IT, Finance, Operations, and senior leadership to address workplace requirements and business needs.
• Manage office expansion, relocation, renovation, seating requirements, leadership visits, audits, and other facility projects.
• Prepare and present MIS, operational dashboards, vendor performance, budgets, and key facility metrics to leadership.
• Drive continuous improvement and ensure a high standard of employee workplace experience and service delivery.

Candidate Profile

• 10–15 years of relevant experience in Administration & Facilities Management, preferably within IT/ITES/BPO/Shared Services organizations.
• Proven experience in team handling and managing multiple facility/service vendors.
• Strong exposure to facility operations, vendor negotiations, contract management, budgeting, cost control, and compliance.
• Experience managing a large corporate office / 24x7 workplace environment will be an advantage.
• Strong stakeholder management, communication, negotiation, and problem-solving skills.
• Bachelor's degree in any relevant discipline; certification in Facility Management/Admin will be an added advantage.