Role Overview
We are seeking a seasoned and hands-on Senior Manager Administration to oversee end-to-end facility and administrative operations. The role requires strong technical expertise in building maintenance (civil, electrical, plumbing) along with the ability to manage vendor operations, security, and overall workplace efficiency.
Key Roles & Responsibilities
1. Facility & Infrastructure Management
- Oversee complete facility operations including civil, electrical, and plumbing systems.
- Ensure preventive and breakdown maintenance of all building equipment and infrastructure.
- Maintain uptime and operational efficiency of all utilities (DG sets, HVAC, elevators, etc.).
- Drive cost optimization initiatives without compromising service quality.
2. Technical Maintenance Oversight
- Plan and execute AMC/CMC contracts for all equipment.
- Ensure adherence to maintenance schedules and statutory compliance.
- Coordinate with internal teams and external vendors for timely resolution of technical issues.
3. Vendor & Contract Management
- Identify, onboard, and manage vendors for housekeeping, security, maintenance, and other services.
- Negotiate contracts and ensure SLA adherence.
- Monitor vendor performance and ensure service quality.
4. Security Management (Preferred)
- Oversee security operations including deployment, access control, and incident management.
- Ensure compliance with safety protocols and emergency response systems.
- Liaise with security agencies and ensure proper staffing and training.
5. Administration & Compliance
- Ensure compliance with statutory requirements related to facilities and administration.
- Manage audits (internal/external) related to admin and facility. operations.
- Maintain documentation and reporting for all admin activities.
6. Budgeting & Cost Control
- Prepare and manage annual admin and facility budgets.
- Track expenses and implement cost control measures.
- Ensure optimal utilization of resources.
7. Stakeholder Management
- Act as a single point of contact for all admin-related matters.
- Collaborate with internal stakeholders to ensure seamless operations.
- Address employee concerns related to workplace infrastructure.
Preferred Candidate Profile
- 10+ years of experience in Administration/Facility Management.
- Strong technical expertise in civil, electrical, and plumbing maintenance.
- Prior experience managing top reputed five star hotels.
- Exposure to security management will be an added advantage.
- Strong vendor management and negotiation skills.
- Good understanding of statutory and compliance requirements.
- Excellent problem-solving and decision-making abilities.
- Strong communication skills in English and Tamil; Hindi is a plus.
- Hands-on, proactive, and capable of managing operations independently.