Senior Counsellor

upGrad; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

upGrad is seeking a Senior Admission Counsellor in Hyderabad to drive enrollments by counselling potential learners and conducting Video Counselling sessions. You will qualify leads, recommend suitable programs, and push conversions while meeting revenue targets.

You will maintain accurate CRM records, perform timely follow-ups, and consistently hit daily and weekly KPIs. Experience in EdTech sales and study abroad admissions is preferred to help learners choose the right course path.

Qualifications

• 4+ years EdTech sales experience.
• Experience in studying abroad admissions preferred.
• Ability to engage and qualify leads via calling and CRM.

Responsibilities

• Counsel potential learners to drive enrollments.
• Conduct Video Counselling sessions to convert leads.
• Maintain CRM updates and follow-ups.
• Achieve daily/weekly KPIs and revenue targets.

Skills

CRM usage

Video Counselling

Lead qualification

Enrollment counselling

Tools

CRM

Video Conferencing

Job description

The Senior Admission Counsellor is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.

Key Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.
• 4+ years EdTech sales experience (Study Abroad preferred).

Compensation

Best in industry + attractive performance incentives