Senior Counsellor

upGrad; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

upGrad in Bengaluru is seeking a Senior Admission Counsellor to drive enrollments by counselling potential learners and conducting Video Counselling sessions.

You will engage and qualify leads via calling and CRM, tailor program recommendations to learner goals, maintain CRM updates, and aim to meet daily and weekly KPIs and revenue targets. Prior 3+ years of EdTech sales experience and 1 year stability are preferred.

Qualifications

• 3+ years EdTech sales experience.
• Proven ability to achieve revenue targets.
• Experience with video counselling sessions is a plus.

Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.

Skills

EdTech sales

Lead qualification

CRM usage

Video counselling

Tools

CRM system

Job description

The Senior Admission Counsellor is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.

Key Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.
• 3+ years EdTech sales experience (Study Abroad preferred).
• Minimum 1 year stability in previous organization.