Senior Admission Counsellor - Study Abroad

upGrad Study Abroad; Dadri; On-site; INR 500,000 - 700,000; Full time

Job summary

A leading education technology company is seeking a Senior Admission Counsellor. In this role, you will engage with potential learners, qualifying their needs and scheduling video counselling sessions. The ideal candidate has at least 2 years of Edtech-sales experience and strong communication skills. Join our dynamic team and help students explore study abroad opportunities.

Qualifications

• Minimum of 2 years of Edtech-sales experience.
• Proven track record of meeting targets.
• Experience in a 6-day work week.

Responsibilities

• Engage with assigned leads and initiate contact.
• Qualify leads by assessing their needs.
• Schedule Video Counselling sessions.

Skills

Excellent verbal communication skills

Ability to listen effectively

Basic proficiency in MS Office Suite

CRM management

Education

Minimum Graduation

Job description

Senior Admission Counsellor - Study Abroad

Direct message the job poster from upGrad Study Abroad

• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA

• Minimum of 2 years of Edtech-sales experience (Study Abroad is a plus), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company.

SKILLS

• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards attending the Video Counselling (VC) session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Education

Industries

• E-Learning Providers