Senior Admission Counsellor/Team Lead

upGrad; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

upGrad in Bengaluru is seeking a Senior Admission Counsellor/Team Lead to drive enrollments by counselling potential learners and conducting Video Counselling sessions. You will convert qualified leads while consistently achieving revenue targets.

The role requires 3+ years in EdTech sales, at least 1 year in a Team Lead position, and a graduation qualification. You will manage CRM updates and work Mon-Sat with best-in-class incentives.

Qualifications

• 3+ years EdTech sales experience.
• Experience in counseling and closing enrollments.
• Minimum 1 year as Team Lead.
• Graduation is mandatory.

Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.

Skills

Video Counselling

Lead Qualification

CRM Management

Revenue Target Achievement

Team Leadership

Education

Graduation

Tools

CRM System

Job description

Job Title: Senior Admission Counsellor/Team Lead

Company: upGrad

Work Days: Mon-Sat

Role Overview

The Senior Admission Counsellor/Team Lead is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.

Key Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.


• Understand learner requirements and recommend suitable programs.


• Conduct impactful Video Counselling sessions to drive conversions.


• Maintain accurate CRM updates and follow-ups.


• Achieve daily/weekly KPIs & revenue numbers.


• 3+ years EdTech sales experience (Study Abroad preferred).


• Min 1 year of Team Lead experience.


• Minimum 1 year stability in previous organization.


• Graduation mandatory.

Compensation

Best in industry + attractive performance incentives