Senior Admission Counsellor - TL

upGrad; Dadri; On-site; INR 500,000 - 900,000; Full time

Job summary

UpGrad Study Abroad is seeking a Senior Admission Counsellor/Team Lead to drive enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while meeting revenue targets. You will lead a small team and ensure CRM updates are accurate across all stages.

Responsibilities include engaging and qualifying leads, understanding learner requirements, conducting impactful Video Counselling, and achieving daily/weekly KPIs.

Qualifications

• 3+ years EdTech sales experience (Study Abroad preferred).
• Min 1 year of Team Lead experience.
• Minimum 1 year stability in previous organization.
• Comfortable working 6 days/week.

Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.

Skills

Lead qualification

CRM usage

Video Counselling

Revenue target achievement

Job description

Job Title: Senior Admission Counsellor/Team Lead

Company : UpGrad Study Abroad

Work Days : Mon-Sat

Timings : 10:30-7:30

Role Overview : The Senior Admission Counsellor/Team Lead is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.

Key Responsibilities :

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.

Eligibility :

• 3+ years EdTech sales experience (Study Abroad preferred)
• Min 1 year of Team Lead experience.
• Minimum 1 year stability in previous organization.
• Comfortable working 6 days/week.