Sales Team Lead

Navigant International; New Delhi; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Navigant International in New Delhi, India, is seeking a dynamic Sales Team Lead to drive daily, weekly, and monthly targets with a high-performing team. You will coach, monitor MIS-based performance, track calls, conversions, revenue, and pipeline health while ensuring discipline and process adherence.

You will coordinate with HR and Operations, conduct regular huddles, share performance reports, and maintain a positive, competitive work environment to achieve business goals.

Responsibilities

• Lead, manage, and motivate a team of Sales Executives to achieve daily, weekly, and monthly targets.
• Monitor individual and team performance through regular MIS and performance reports.
• Track key sales metrics such as calls, conversions, revenue, productivity, and achievement percentage.
• Conduct regular coaching, feedback, and performance improvement sessions.
• Handle escalations and support the team in closing difficult sales.
• Ensure proper follow‑up with leads and maintain a healthy sales pipeline.
• Monitor call quality and ensure adherence to sales processes and company guidelines.
• Conduct team huddles and communicate targets, updates, and business requirements.
• Identify performance gaps and implement corrective action plans.
• Coordinate with HR, Quality, Training, and Operations teams whenever required.
• Prepare and share daily/weekly/monthly sales performance reports.
• Ensure discipline, attendance, punctuality, and process adherence within the team.
• Drive team engagement and maintain a positive and competitive work environment.

Job description

Key Responsibilities

• Lead, manage, and motivate a team of Sales Executives to achieve daily, weekly, and monthly targets.
• Monitor individual and team performance through regular MIS and performance reports.
• Track key sales metrics such as calls, conversions, revenue, productivity, and achievement percentage.
• Conduct regular coaching, feedback, and performance improvement sessions.
• Handle escalations and support the team in closing difficult sales.
• Ensure proper follow‑up with leads and maintain a healthy sales pipeline.
• Monitor call quality and ensure adherence to sales processes and company guidelines.
• Conduct team huddles and communicate targets, updates, and business requirements.
• Identify performance gaps and implement corrective action plans.
• Coordinate with HR, Quality, Training, and Operations teams whenever required.
• Prepare and share daily/weekly/monthly sales performance reports.
• Ensure discipline, attendance, punctuality, and process adherence within the team.
• Drive team engagement and maintain a positive and competitive work environment.