Sales Team Lead

KDK Software; Jaipur; On-site; INR 900,000 - 1,300,000; Full time

Job summary

KDK Software in Jaipur, India, seeks an experienced Team Leader Sales to lead and grow a dynamic sales team. The role focuses on revenue generation, target achievement, and customer satisfaction across call centre/revenue functions.

The candidate will manage performance metrics and coaching across agents. The ideal person has 7+ years of overall experience with at least 3 years in a Team Leader role, deep knowledge of CRM, KPI tracking, and strong leadership and communication skills.

Qualifications

• 7+ years of overall experience with 3+ years in a Team Leader/Sales Team Lead role.
• Experience in Sales, Inside Sales, Telesales, Call Centre, or Revenue Functions.
• Graduate degree required.

Responsibilities

• Lead and motivate the sales team to achieve revenue and sales targets.
• Monitor team and agent-wise performance, productivity, and sales KPIs.
• Track Lead-to-Deal and Deal-to-Won conversion ratios.
• Manage agent-wise revenue pipeline and ensure effective follow-ups.
• Coach team members and conduct regular performance reviews.
• Handle customer escalations and ensure timely resolution.
• Prepare sales performance reports and share insights with management.
• Work with cross-functional teams to improve the overall sales process.
• Identify performance gaps and implement improvement initiatives.

Skills

Sales team handling

CRM

Sales performance management

Customer escalations

Strong leadership

Communication

Analytical

Team-management

Call centre/revenue functions

Education

Graduate degree

Tools

CRM software

Job description

We are looking for an experienced Team Leader Sales to lead and manage a sales team, drive revenue, achieve targets, improve conversion rates, and ensure customer satisfaction. The ideal candidate should have strong experience in sales team handling, call centre/revenue functions, CRM, sales performance management, and customer escalations.

Key Responsibilities

• Lead and motivate the sales team to achieve revenue and sales targets.
• Monitor team and agent-wise performance, productivity, and sales KPIs.
• Track Lead-to-Deal and Deal-to-Won conversion ratios.
• Manage agent-wise revenue pipeline and ensure effective follow-ups.
• Coach team members and conduct regular performance reviews.
• Handle customer escalations and ensure timely resolution.
• Prepare sales performance reports and share insights with management.
• Work with cross-functional teams to improve the overall sales process.
• Identify performance gaps and implement improvement initiatives.

Requirements

• 7+ years of overall experience with 3+ years in a Team Leader/Sales Team Lead role.
• Experience in Sales, Inside Sales, Telesales, Call Centre, or Revenue Functions.
• Strong leadership, communication, analytical, and team-management skills.
• Good understanding of sales KPIs, conversion metrics, CRM, and pipeline management.
• Graduate degree required.