Sales Team Lead

ICFM - Institute of Career In Financial Market (Unit of Career Pro Ventures Ltd); Delhi; On-site; INR 500,000 - 800,000; Full time

Job summary

ICFM - Institute of Career In Financial Market in Delhi seeks a motivated Sales Team Leader responsible for supervising and mentoring a sales team, developing sales strategies, and ensuring excellent customer service.

The ideal candidate should have a Bachelor’s degree and over 3 years of experience in a sales leadership role, preferably in the education sector. Strong knowledge of sales techniques and CRM software is essential.

Qualifications

• 3+ years of experience as a Sales Team Leader or similar role, preferably in the education sector.
• Strong knowledge of customer relationship management and market trends.
• Excellent leadership and organizational abilities.

Responsibilities

• Supervise and mentor sales representatives to achieve sales targets.
• Develop and implement sales strategies aligned with business objectives.
• Maintain strong relationships with key clients and ensure excellent customer service.

Skills

Sales leadership

Customer relationship management

Sales techniques

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

Responsibilities

• Supervise, mentor, and motivate a team of sales representatives to achieve individual and team sales targets.
• Conduct regular team meetings to review performance, address challenges, and set goals.
• Develop and implement sales strategies to meet business objectives and targets.
• Ensure adherence to the company’s sales policies and procedures.
• Prepare and present reports on sales achievements and progress to senior management.
• Provide constructive feedback and recommendations to improve team performance.
• Ensure excellent customer service and maintain strong relationships with key clients.
• Address and resolve customer complaints or escalations promptly and professionally.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience 3+ years as a Sales Team Leader (in education sector preferred), Sales Manager, or in a similar leadership role.
• Experience in Education Industry (Preferred).
• Strong knowledge of sales techniques, customer relationship management, and market trends.
• Excellent leadership, organizational, and problem‑solving skills.
• Proficiency in CRM software and Microsoft Office Suite.

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