Team Lead

Lakshya Ca Campus; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Lakshya Ca Campus is seeking a Team Lead - Presales to guide a team of Career Specialists in driving student enrollments for online and offline programs. You will mentor, monitor KPIs, and ensure high-quality customer engagement to meet sales targets.

Priorty will be given to strong communicators with sales leadership experience and a track record in education sales. The role involves cross-functional collaboration with Marketing and Academic teams.

Qualifications

• 3 - 5 years of experience in Inside Sales / Education Sales.
• Minimum 1-2 years of experience handling a sales team.
• Graduate/Postgraduate qualifications in commerce or management.
• Strong leadership, communication, and people management skills.
• Experience with tele-sales, lead conversion, and target-driven environments.

Responsibilities

• Lead, coach, and motivate a team of Career Specialists to achieve enrollment and revenue targets.
• Conduct regular performance reviews, team meetings, and training sessions.
• Handle escalations from parents/students and support the team in complex cases.
• Ensure adherence to company processes, discipline, and timelines.
• Coordinate with Marketing, Operations, and Academic teams to improve conversion and customer experience.

Skills

People leadership

Inside sales

Lead conversion

Tele-sales

CRM proficiency

MS Office

Education

Graduate/Postgraduate (B.Com / BBA / MBA or equivalent)

Tools

CRM tools

MS Office Suite

Job description

Role: Team Lead - Presales

Job Summary

The Team Leader Career Specialist is responsible for managing a team of sales professionals focused on student enrollments for online and offline learning programs. The role involves driving sales performance, mentoring team members, monitoring KPIs, and ensuring effective lead

management and customer engagement.

Key Responsibilities:

Team Leadership

• Lead, coach, and motivate a team of Career Specialists to achieve enrollment and revenue targets.
• Conduct regular performance reviews, team meetings, and training sessions.
• Handle escalations from parents/students and support the team in complex cases.
• Ensure adherence to company processes, discipline, and timelines.

Sales & Enrollment

• Drive enrollments through inbound and outbound calling to parents and students.
• Ensure achievement of daily, weekly, and monthly team targets.
• Personally manage high-priority or critical leads when required.
• Ensure effective follow-up and conversion of assigned leads.

Operations & Process Management

• Monitor call quality, lead conversion ratios, and CRM data accuracy.
• Ensure proper maintenance of lead databases, MIS, and reports.
• Analyze performance trends and implement corrective action plans.
• Align weekly deliverables and sales expectations with management.

Collaboration & Reporting

• Coordinate with Marketing, Operations, and Academic teams to improve conversion and customer experience.
• Prepare and present regular performance and productivity reports.
• Support hiring, onboarding, and training of new team members.

Desired Candidate Profile

• 3 - 5 years of experience in Inside Sales / Business Development / Education Sales.
• Minimum 1-2 years of experience handling a sales team.
• Graduate/Postgraduate (B.Com / BBA / MBA or equivalent).
• Strong experience in tele-sales, lead conversion, and target-driven environments.
• Hands-on experience with CRM tools and MS Office (Excel, Word, Outlook, PowerPoint).
• Prior experience in education, EdTech, or IT services sales is an added advantage.
• Strong leadership, communication, and people management skills.
• Result-oriented, self-motivated, and able to work under pressure.
• Excellent verbal and written communication skills in English.