Sales Head – B2C & D2C

Shipyaari; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Shipyaari is seeking a dynamic Sales Head – B2C & D2C to drive customer acquisition, revenue growth, and market expansion in Mumbai. You will lead direct consumer sales, develop strategies, and mentor the sales team to hit ambitious targets.

You will coordinate with marketing and operations, monitor market trends, and prepare MIS reports to optimize performance. The role demands strong communication, negotiation skills, and a results-driven mindset in a fast-paced environment.

Qualifications

• Proven track record in B2C/D2C sales leadership.
• Excellent communication and negotiation skills.
• Strong understanding of B2C and D2C sales processes.
• Able to thrive in a fast-paced environment and meet targets.

Responsibilities

• Develop and implement B2C & D2C sales strategies to increase revenue and customer base.
• Generate leads through online and offline channels.
• Manage end-to-end sales cycle from lead to closure.
• Build and maintain strong customer relationships.
• Achieve monthly, quarterly, and yearly sales targets.
• Monitor market trends, competitor activities, and customer behavior.
• Coordinate with marketing and operations for campaigns.
• Prepare sales reports, MIS, and performance analysis.
• Train, mentor, and manage sales executives/team members.
• Ensure high customer satisfaction and retention.
• Handle escalations and resolve customer concerns professionally.

Skills

Strong communication

Negotiation skills

B2C & D2C sales processes

Fast-paced environment adaptability

Job description

We are looking for a dynamic and result-oriented Sales Head – B2C & D2C to drive customer acquisition, revenue growth, and market expansion.

The candidate will be responsible for managing direct consumer sales, developing sales strategies, handling customer relationships, and leading the sales team to achieve business targets.

Key Responsibilities

• Develop and implement effective B2C & D2C sales strategies to increase revenue and customer base.
• Generate leads through online and offline sales channels.
• Manage end-to-end customer sales cycle from lead generation to closure.
• Build and maintain strong relationships with customers.
• Achieve monthly, quarterly, and yearly sales targets.
• Monitor market trends, competitor activities, and customer behavior.
• Coordinate with marketing and operations teams for campaign execution.
• Prepare sales reports, MIS, and performance analysis.
• Train, mentor, and manage sales executives/team members.
• Ensure high customer satisfaction and retention.
• Handle escalations and resolve customer concerns professionally.

Required Skills

• Strong communication and negotiation skills.
• Good understanding of B2C & D2C sales processes.
• Target-driven and result-oriented mindset.
• Ability to work in a fast-paced environment.