Business Head ( C Suite)

Uberlife Consulting; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Uberlife Consulting in India seeks a Sales Head to own the online business P&L, drive profitability, and steer strategic growth across E-commerce, D2C, Marketplaces, and CRM initiatives.

You will define the AOP, budgets, forecasts, and a long-term growth roadmap while leading diverse teams and collaborating with Marketing, Product, Technology, Supply Chain, Retail, and Finance to hit ambitious targets.

Qualifications

• Bachelor's degree; MBA preferred.
• 1015+ years of experience in E-commerce, D2C, Performance Marketing, Business Strategy, or Digital Business Leadership.

Responsibilities

• Own the online business P&L, revenue, profitability, and growth.
• Define business strategy, AOP, budgets, forecasts, and long-term growth roadmap.
• Drive growth across D2C, E-commerce, Marketplaces, Performance Marketing.
• Optimize ROAS, CAC, conversion rate, AOV, LTV, retention, and customer experience.
• Lead CRM, loyalty, lifecycle marketing, and customer engagement initiatives.
• Analyze performance, customer behavior, and campaign effectiveness to drive decisions.
• Oversee promotions, forecasting, and business planning.
• Build dashboards, KPIs, and reports to enable data-driven decisions.
• Collaborate with Marketing, Product, Technology, Supply Chain, Retail, Finance, and CX teams.
• Build, mentor, and lead high-performing teams across ecommerce domains.

Skills

P&L management

Data-driven decisions

Cross-functional leadership

Business strategy

Analytical skills

Education

Bachelor's degree

MBA preferred

Job description

The Sales Head will own the overall digital business P&;L and lead business strategy, AOP planning,

and profitable growth across E-commerce, D2C, Performance Marketing, Customer Retention,

CRM, Business Analytics, Marketplaces, Customer Experience, and other strategic business

verticals. The role requires strong commercial acumen, data-driven decision-making, cross-

functional leadership, and ownership of business performance.

Key Responsibilities

• Own the online business P&L, revenue, profitability, and growth.
• Define business strategy, Annual Operating Plan (AOP), budgets, forecasts, and long-term growth roadmap.
• Drive growth across D2C, E-commerce, Marketplaces, Performance Marketing, and emerging business channels.
• Optimize ROAS, CAC, conversion rate, AOV, LTV, customer retention, and overall customer experience.
• Lead CRM, loyalty, lifecycle marketing, and customer engagement initiatives.
• Analyze business performance, customer behavior, sales trends, and campaign effectiveness to drive strategic decisions.
• Oversee promotions, forecasting, and business planning.
• Build dashboards, KPIs, and business reports to enable data-driven decision-making.
• Collaborate with Marketing, Product, Technology, Supply Chain, Retail, Finance, and Customer Experience teams to achieve business goals.
• Build, mentor, and lead high-performing teams across E-commerce, D2C, Performance Marketing, CRM, Business Analytics, Marketplace Growth, and Customer Experience.
• Drive process excellence, automation, innovation, and operational efficiency.

Qualifications & Experience

• Bachelor's degree; MBA preferred.
• 1015+ years of experience in E-commerce, D2C, Performance Marketing, Business Strategy, or Digital Business Leadership.
• Proven experience managing P&L, AOP planning, business strategy, and cross-functional teams.
• Strong commercial, analytical, and leadership capabilities.
• Experience in retail, consumer, fashion, footwear, lifestyle, or FMCG brands preferred.