Sales Executive

Nilkamal Limited; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Nilkamal Limited in Bengaluru seeks an Executive/Sr. Executive-MHE Sales to drive direct sales of material handling equipment and manage key customer accounts within the assigned territory.

You will answer product, order and technical inquiries via calls and emails, while representing the brand with professionalism across communications. The role requires 3-6 years of experience and a BE Mechanical or Diploma in Mechanical Engineering, with a focus on customer service and cross-functional

Qualifications

• Background in selling Material Handling/Construction equipment.
• Excellent written and verbal communication; empathetic and positive.
• Collaborates with production, sales, accounting, shipping and logistics.
• Strong focus on customer service and relationship management.
• Proficient with basic MS Outlook, Word and Excel.

Responsibilities

• Direct sales of Material Handling Equipments to achieve sales objectives.
• Develop new customers and nurture existing accounts within assigned territory.
• Handle customer calls and emails with product, order and technical inquiries.
• Represent the brand professionally in all communications.
• Use CRM to manage interactions and report daily/weekly activities.
• Solicit cross-sell opportunities and negotiate orders.
• Manage order-to-cash flow as per timelines.

Skills

Material handling sales

Communication skills

CRM usage

Cross selling

Negotiation

Customer service

MS Outlook/Excel

Education

B.E. Mechanical

Diploma in Mechanical Engineering

Job description

Job Title: Executive/Sr. Executive-MHE Sales

Nature of Job: Permanent

Previous Work Experience: 3-6 years

Qualification: B.E. Mechanical/Diploma in Mechanical Engineering

Reporting to: Regional Manager (Administrative) and Zonal Head (Functional)

• Frontline sales achieving desired sales objective through direct Sales of Material Handling Equipments.
• Manage and develop new customers, while maintaining existing sales within assigned customers and given sales territory.
• Professionally answer customer calls and emails regarding products, orders, inquires, problems/complaints, technical questions and offer general information for end users.
• As a front sales representative, you are a brand ambassador, and must be able to professionally represent the brand in all communications with customers.
• Utilize our CRM to manage customer interactions, ensuring transparent communication on customer issues with team members and reporting on daily and weekly activities.
• Solicit new or additional products when appropriate and offer customers options available to meet their needs. Facilitate cross sales for high value low volume verticals.
• Negotiation and finalization of order.
• Management of order to Cash flow (for collected orders) as per agreed timelines.

Compensation: Commensurate with the exposure

Key Skills:

• Background in Selling of Material handling /Construction equipment’s.
• Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.
• Work collaboratively with internal departments including production, sales, accounting, shipping, warehousing, and logistics.
• To perform this job successfully, an individual requires a complete focus on customer service.
• Basic computer skills including Microsoft Outlook, Word and Excel.
• Preferred:
• Presentation Skills
• Ability to multi task and perform duties in a fast-paced environment
• Excellent listening and problem-solving skills
• Ability to adapt to change and embrace new processes and technologies.