Sales Engineer

HITECH ELEX LLP; Mumbai; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

HITECH ELEX LLP in Mumbai offers a Sales Engineer role with a hybrid work model, engaging with clients to understand technical requirements and demonstrate solutions. You will prepare proposals, deliver product presentations, and provide pre- and post-sales support to ensure successful delivery.

The role emphasizes robust client relationships, accurate CRM documentation, and collaboration with engineering and operations teams to meet sales targets and provide market insights.

Qualifications

• Strong Sales Engineering and Technical Support skills to understand client needs, configure solutions, and resolve issues.
• Effective Communication and Customer Service to build relationships and deliver clear technical and commercial information.
• Solid Sales skills to identify opportunities, follow up on leads, and support closing deals.
• Ability to interpret technical documentation, perform basic troubleshooting, and collaborate with engineering and operations teams.

Responsibilities

• Understand client requirements, demonstrate solutions, and support the sales process from qualification to closing.
• Prepare technical proposals and conduct product presentations.
• Provide pre- and post-sales technical support and coordinate with internal teams for seamless delivery.
• Maintain strong customer relationships, respond to inquiries, and gather feedback to improve offerings.
• Meet sales targets and contribute to market insights and product development discussions.

Skills

Sales engineering

Technical support

Communication

Customer service

Sales skills

Troubleshooting

Technical documentation

B2B sales

Hybrid work Mumbai

Education

Diploma/degree in engineering or electronics

Job description

Company Description

HITECH ELEX LLP is committed to delivering quality, service, and valuable support to clients across its portfolio. The organization places strong emphasis on its people, recognizing team members as its core strength. HITECH ELEX LLP promotes passion for technology and solutions, continuous learning, and meaningful human relationships. The company strives to create win‑win outcomes for clients, partners, and team members alike, fostering a collaborative and growth‑oriented environment. Applicants can expect a culture that values integrity, knowledge‑sharing, and long‑term client success.

Role Description

The Sales Engineer role at HITECH ELEX LLP is a full‑time position based in Mumbai with a hybrid work model, allowing a combination of onsite and work‑from‑home arrangements. The Sales Engineer will engage with prospective and existing clients to understand technical requirements, demonstrate solutions, and support the sales process from qualification to closing. Daily activities include preparing technical proposals, conducting product presentations, providing pre‑ and post‑sales technical support, and coordinating with internal teams to ensure seamless delivery. The role also involves maintaining strong customer relationships, responding to inquiries, addressing technical issues, and gathering feedback to improve offerings. The Sales Engineer is expected to meet sales targets, maintain accurate documentation in CRM tools, and contribute to market insights and product development discussions.

Qualifications

• Candidates should possess strong Sales Engineering and Technical Support skills to understand client needs, configure solutions, and resolve technical issues.
• Candidates should possess effective Communication and Customer Service skills to build relationships, manage expectations, and deliver clear technical and commercial information.
• Candidates should possess solid Sales skills to identify opportunities, follow up on leads, negotiate terms, and support closing deals.
• Candidates should have the ability to interpret technical documentation, perform basic troubleshooting, and collaborate with engineering and operations teams.
• Candidates should ideally hold a diploma or degree in engineering, electronics, or a related technical field, or have equivalent practical experience.
• Candidates should be comfortable working in a hybrid environment from Mumbai, managing time independently, and using digital tools such as CRM and office productivity software.
• Experience in industrial automation, electronics, or related technical domains, and familiarity with B2B sales cycles, will be considered an advantage.