Sales Counsellor

Finelite Education; Ahmedabad District, Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

Finelite Education is hiring for an Inside Sales role in Gujarat. You will manage inbound and outbound calls, assess student needs, and discuss course offerings via phone and Zoom. The role involves developing tailored education solutions, tracking leads in CRM, and guiding students through enrollment.

Strong communication, persuasion, and negotiation skills are essential. You will build relationships with students and institutions, provide ongoing enrollment support, and stay informed about

Qualifications

• Bachelor's degree in any discipline.
• 2 years of Inside Sales / EdTech Sales / Tele-sales experience preferred.
• Experience in handling student counseling or educational sales is an advantage.
• Gujarati fluency required for candidates from Gujarat.
• Kannada fluency required for candidates from Bangalore.

Responsibilities

• Manage inbound and outbound calls and assess the needs of prospective students.
• Conduct phone calls and Zoom calls to discuss course offerings and answer questions.
• Develop tailored solutions for clients based on their educational goals and interests.
• Utilize CRM software to track leads, manage the sales pipeline, and report on sales activity.
• Follow up with leads promptly to nurture relationships and convert inquiries into enrolments.
• Build and maintain strong relationships with students and educational institutions.
• Provide ongoing support and guidance to students throughout the enrolment process.
• Stay updated on industry trends and competitor offerings in the Edutech space.
• Gather feedback from students and prospects to inform product development and marketing strategies.
• Maintain accurate records of sales activities and client interactions in CRM software.
• Prepare regular sales reports and forecasts for management review.

Skills

Strong communication

Interpersonal skills

Persuasion

Negotiation

Closing sales

Organization

Follow-up

Education

Bachelor's degree in any discipline

Tools

CRM software

MS Office

Job description

Inside Sales Responsibilities

• Manage inbound and outbound calls and assess the needs of prospective students.
• Conduct phone calls and Zoom calls to discuss course offerings and answer questions.
• Develop tailored solutions for clients based on their educational goals and interests.
• Utilize CRM software to track leads, manage the sales pipeline, and report on sales activity.
• Follow up with leads promptly to nurture relationships and convert inquiries into enrolments.

Customer Relationship Management

• Build and maintain strong relationships with students and educational institutions.
• Provide ongoing support and guidance to students throughout the enrolment process.

Market Research and Insights

• Stay updated on industry trends and competitor offerings in the Edutech space.
• Gather feedback from students and prospects to inform product development and marketing strategies.

Sales Reporting

• Maintain accurate records of sales activities and client interactions in CRM software.
• Prepare regular sales reports and forecasts for management review.

Key Skills & Competencies

• Strong communication and interpersonal skills
• Excellent persuasion and negotiation abilities
• Target-oriented and self-motivated
• Proficiency in CRM tools and MS Office
• Ability to handle objections and close sales effectively
• Strong organizational and follow-up skills

Eligibility Criteria

• Bachelors degree in any discipline
• 02 years of experience in Inside Sales / EdTech Sales / Tele-sales (preferred)
• Experience in handling student counseling or educational sales is an advantage
• Candidates from Gujarat must know how to speak Gujarati fluently
• Candidates from Bangalore must know how to speak Kannada fluently