Academic Counsellor

Simandhar Education; Hyderabad; On-site; INR 420,000 - 620,000; Full time

Job summary

Simandhar Education in Hyderabad and Bangalore is seeking an Academic Counselor (Inside Sales) to engage with prospective students via calls, emails, and online platforms, understanding their educational goals and guiding them through programs and admissions.

You will use consultative sales techniques to guide students through enrollment, meet targets, and maintain CRM records, while collaborating with marketing to generate leads and conversions from an office-based role.

Qualifications

• Bachelor’s degree or MBA in marketing or related field.
• Proven experience in inside sales, preferably in the education sector, with 1-5 years of relevant experience.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong sales acumen and the ability to influence and guide prospective students effectively.
• Proficiency in CRM software and other sales-related tools.
• Goal-oriented mindset with the ability to work in a target-driven environment.

Responsibilities

• Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
• Provide detailed information about our academic programs, admission procedures, curriculum, and career prospects to potential students.
• Use consultative sales techniques to guide students through the enrollment process, addressing their queries and concerns.
• Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• Maintain accurate and updated records of student interactions and follow-ups using CRM software.
• Collaborate with the marketing team to develop effective strategies for lead generation and conversion.
• Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.

Skills

Excellent communication

Interpersonal skills

Customer-focused

Sales acumen

Influence and guidance

CRM proficiency

Target-driven

Education

Bachelor’s degree or MBA in marketing

Tools

CRM software

Sales tools

Job description

Overview

Job Role: Academic Counselor (Inside Sales)

Experience: 1-6 years

Job Location: Hyderabad and Bangalore

Mode of work: Work from the office

Domain: Edtech

Responsibilities

• Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
• Provide detailed information about our academic programs, admission procedures, curriculum, and career prospects to potential students.
• Use consultative sales techniques to guide students through the enrollment process, addressing their queries and concerns.
• Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• Maintain accurate and updated records of student interactions and follow-ups using CRM software.
• Collaborate with the marketing team to develop effective strategies for lead generation and conversion.
• Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.

Qualifications

• Bachelor’s degree or MBA in marketing or related field.
• Proven experience in inside sales, preferably in the education sector, with 1-5 years of relevant experience.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong sales acumen and the ability to influence and guide prospective students effectively.
• Proficiency in CRM software and other sales-related tools.
• Goal-oriented mindset with the ability to work in a target-driven environment.