academic counsellor

JITO; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading Edtech company is looking for an Academic Counselor for inside sales in Hyderabad. The role involves engaging with prospective students, providing details about academic programs, and guiding them through the enrollment process. Candidates should hold a Bachelor’s degree or MBA in Marketing, have 1–5 years of relevant inside sales experience, and possess excellent communication skills. A goal-oriented mindset and proficiency in CRM tools are essential for meeting sales targets in a customer-focused environment.

Qualifications

• Bachelor’s degree or MBA required.
• 1–5 years of inside sales experience in the education sector preferred.
• Strong sales acumen and goal-oriented mindset.

Responsibilities

• Engage with prospective students via calls and emails.
• Provide information about academic programs.
• Use consultative sales techniques to guide students.

Skills

Communication skills

Sales skills

Customer service

Interpersonal skills

Education

Bachelor’s degree or MBA in Marketing or related field

Tools

CRM software

Job description

Job Overview

Title: Academic Counselor (Inside Sales)
Location: Hyderabad, Bangalore
Type: Full Time Permanent
Work Mode: Onsite
Experience: Entry Level
Domain: Edtech

Responsibilities

• Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
• Provide detailed information about academic programs, admission procedures, curriculum, and career prospects to potential students.
• Use consultative sales techniques to guide students through the enrollment process, addressing queries and concerns.
• Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• Maintain accurate and updated records of student interactions and follow-ups using CRM software.
• Collaborate with marketing to develop effective lead-generation and conversion strategies.
• Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.

Qualifications

• Bachelor’s degree or MBA in Marketing or related field.
• Proven experience in inside sales, preferably in the education sector, with 1–5 years of relevant experience.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong sales acumen and ability to influence and guide prospective students effectively.
• Proficiency in CRM software and other sales-related tools.
• Goal-oriented mindset with ability to work in a target-driven environment.