Relationship Officer

IIFL Home Loans; Thiruvallur District; On-site; INR 300,000 - 420,000; Full time

Job summary

IIFL Home Loans is seeking a proactive field sales professional to drive home loan and mortgage product adoption. You will generate leads, visit customers, explain loan options, and ensure a seamless loan journey while meeting targets.

The role relies on strong local market knowledge, excellent communication, and an active network to grow the business across Tamil Nadu and nearby districts.

Qualifications

• 1-5 years of experience in Home Loan or Mortgage Sales.
• Direct customer acquisition and channel sales preferred; Freshers with sales aptitude may be considered.
• Strong local market knowledge and established network in the region.
• Excellent interpersonal and customer-handling skills.
• Result-oriented and self-motivated with strong negotiation abilities.

Responsibilities

• Go on field visits to meet customers and explain loan products.
• Work to achieve sales targets and grow the companys business.
• Build relationships with customers by meeting regularly and following up.
• Encourage referrals from satisfied customers for more business.
• Coordinate with credit team for smooth processing and disbursal of loans.
• Identify housing projects and agents to generate more loan applications.

Skills

Sales

Field visits

Customer acquisition

Negotiation

Education

Bachelor's degree

Two-wheeler license

Job description

BM9638=Thiruvallur-HTP, Thiruvallur, Tamil Nadu, India

Regular

Job Description

Job Purpose

The role will be responsible to drive sales and customer acquisition for home loan and mortgage products, and contribute to the organizations revenue growth through direct sourcing and strategic networking. This role involves generating leads, managing customer relationships, conducting field visits, and ensuring end-to-end loan processing with a focus on delivering a seamless customer experience.

Key Responsibilities

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and help grow the companys business
• Build good relationships with customers by meeting them regularly and following up for more business
• Meet new customers and ask happy customers to refer others who may need a home loan
• Coordinate with credit team for smooth processing and disbursal of loans
• Find and add new housing projects (APFs) and agents to bring in more loan applications.

Required Qualifications and Skills

• 1-5 years of experience in Home Loan or Mortgage Sales within the BFSI/NBFC sector
• Prior experience in direct customer acquisition and channel sales preferred; Freshers with strong sales aptitude may also be considered
• Strong local market knowledge and established network in the region
• Excellent interpersonal skills
• Customer handling and relationship-building abilities
• Result-oriented and self-motivated
• Strong negotiation and influencing skills

Educational Qualifications

• Minimum: Graduate in any discipline (Bachelors degree required)
• Having a two-wheeler will be an added advantage