Relationship Officer

IIFL Home Loans; Chennai; On-site; INR 350,000 - 600,000; Full time

Job summary

IIFL Home Loans is seeking a field sales professional in Chennai to drive customer acquisition for home loan products. You will meet customers on-field, explain loan options, and work to achieve sales targets while building lasting relationships.

The role requires active networking, coordination with the credit team for processing, and ongoing pursuit of new housing projects and agents to increase loan applications. Graduate with 1–5 years in sales is preferred; two-wheeler a plus.

Qualifications

• Minimum 1 year of home loan or mortgage sales experience preferred in BFSI/NBFC sectors.
• Freshers with strong sales aptitude may be considered.
• Strong local market knowledge and established regional network.

Responsibilities

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and grow the business
• Build relationships with customers through regular meetings and follow-ups
• Coordinate with credit team for smooth loan processing and disbursal
• Find and onboard new housing projects and agents to generate more loan applications

Skills

Sales experience

Channel sales

Negotiation

Interpersonal skills

Customer relationships

Education

Bachelor's degree

Job description

Regular

Job Description

Job Purpose

The role will be responsible to drive sales and customer acquisition for home loan and mortgage products, and contribute to the organizations revenue growth through direct sourcing and strategic networking. This role involves generating leads, managing customer relationships, conducting field visits, and ensuring end-to-end loan processing with a focus on delivering a seamless customer experience.

Key Responsibilities:

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and help grow the companys business
• Build good relationships with customers by meeting them regularly and following up for more business
• Meet new customers and ask happy customers to refer others who may need a home loan Coordinate with credit team for smooth processing and disbursal of loans
• Find and add new housing projects (APFs) and agents to bring in more loan applications.

Required Qualifications and Skills

• 1-5 years of experience in Home Loan or Mortgage Sales within the BFSI/NBFC sector
• Prior experience in direct customer acquisition and channel sales preferred; Freshers with strong sales aptitude may also be considered
• Strong local market knowledge and established network in the region
• Excellent interpersonal skills
• Customer handling and relationship-building abilities Result-oriented and self-motivated
• Strong negotiation and influencing skills

Educational Qualifications:

• Minimum: Graduate in any discipline (Bachelors degree required)
• Having a two-wheeler will be an added advantage

Job Snapshot

Updated Date

14-10-2026

Job ID

Job8159

Direct Department

Location