Relationship Officer

IIFL Home Loans; Delhi; On-site; INR 400,000 - 700,000; Full time

Job summary

IIFL Home Loans in Delhi seeks a dynamic sales professional to drive home loan acquisitions. You will conduct field visits, explain loan products, and coordinate end-to-end loan processing with a focus on a seamless customer experience.

The role requires 1-5 years in home loan sales, strong regional networks, and excellent interpersonal skills. Freshers with sales aptitude may be considered; two-wheeler ownership is advantageous.

Qualifications

• 1-5 years of experience in Home Loan or Mortgage Sales within the BFSI/NBFC sector.
• Direct customer acquisition and channel sales experience preferred; Freshers with sales aptitude may be considered.
• Strong local market knowledge and established network in the region.
• Excellent interpersonal skills and customer handling abilities.
• Result-oriented and self-motivated with strong negotiation and influencing skills.

Responsibilities

• Go on field visits to meet customers and explain loan products.
• Work to achieve sales targets and grow the company’s business.
• Build good relationships with customers by meeting regularly and following up for more business.
• Meet new customers and encourage referrals for home loans.
• Coordinate with credit team for smooth processing and disbursal of loans.
• Find and engage new housing projects and agents to bring in more loan applications.

Skills

Field sales

Customer acquisition

Negotiation

Networking

Interpersonal skills

Education

Bachelor's degree

Two-wheeler ownership

Job description

Regular

Job Description

Job Purpose

The role will be responsible to drive sales and customer acquisition for home loan and mortgage products, and contribute to the organizations revenue growth through direct sourcing and strategic networking. This role involves generating leads, managing customer relationships, conducting field visits, and ensuring end-to-end loan processing with a focus on delivering a seamless customer experience.

Key Responsibilities

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and help grow the companys business
• Build good relationships with customers by meeting them regularly and following up for more business
• Meet new customers and ask happy customers to refer others who may need a home loan
• Coordinate with credit team for smooth processing and disbursal of loans
• Find and add new housing projects (APFs) and agents to bring in more loan applications.

Required Qualifications and Skills

• 1-5 years of experience in Home Loan or Mortgage Sales within the BFSI/NBFC sector
• Prior experience in direct customer acquisition and channel sales preferred; Freshers with strong sales aptitude may also be considered
• Strong local market knowledge and established network in the region
• Excellent interpersonal skills
• Customer handling and relationship-building abilities
• Result-oriented and self-motivated
• Strong negotiation and influencing skills

Educational Qualifications

• Minimum: Graduate in any discipline (Bachelors degree required)
• Having a two-wheeler will be an added advantage