Relationship Officer

Iiflhomeloans; Puducherry; On-site; INR 350,000 - 550,000; Full time

Job summary

IIFL Home Loans is seeking a driven sales professional to drive home loan customer acquisition in Puducherry. The role involves field visits, direct sourcing, and managing end-to-end loan processing to ensure a seamless customer experience.

Responsibilities include meeting targets, building strong relationships, coordinating with the credit team, and expanding the loan book by adding housing projects and agents. Prior BFSI sales experience is preferred.

Qualifications

• 1–5 years of home loan or mortgage sales experience in BFSI/NBFC
• Direct customer acquisition and channel sales experience; Freshers with strong sales aptitude may be considered
• Strong local market knowledge and established regional network

Responsibilities

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and grow the companys business
• Build good relationships with customers by meeting them regularly and following up for more business
• Meet new customers and ask happy customers to refer others who may need a home loan
• Coordinate with credit team for smooth processing and disbursal of loans
• Find and add new housing projects (APFs) and agents to bring in more loan applications.

Skills

Field visits

Customer acquisition

Relationship building

Negotiation

Channel sales

Education

Bachelor's degree

Job description

Regular

Job Description

Job Purpose

The role will be responsible to drive sales and customer acquisition for home loan and mortgage products, and contribute to the organizations revenue growth through direct sourcing and strategic networking. This role involves generating leads, managing customer relationships, conducting field visits, and ensuring end-to-end loan processing with a focus on delivering a seamless customer experience.

Key Responsibilities:

• Go on field visits to meet customers and explain loan products
• Work to achieve sales targets and help grow the companys business
• Build good relationships with customers by meeting them regularly and following up for more business
• Meet new customers and ask happy customers to refer others who may need a home loan
• Coordinate with credit team for smooth processing and disbursal of loans
• Find and add new housing projects (APFs) and agents to bring in more loan applications.

Required Qualifications and Skills

• 1-5 years of experience in Home Loan or Mortgage Sales within the BFSI/NBFC sector
• Prior experience in direct customer acquisition and channel sales preferred; Freshers with strong sales aptitude may also be considered
• Strong local market knowledge and established network in the region
• Excellent interpersonal skills
• Customer handling and relationship-building abilities
• Result-oriented and self-motivated
• Strong negotiation and influencing skills

Educational Qualifications:

• Minimum: Graduate in any discipline (Bachelors degree required)
• Having a two-wheeler will be an added advantage

Job Snapshot

• Updated Date
• 06-11-2026
• Job ID
• Job8401
• Department
• Location