RELATIONSHIP OFFICER

PeopleStrong; Medak; On-site; INR 300,000 - 420,000; Full time

Job summary

SULB Muthoot Fincorp in India invites a results-oriented sales professional to drive customer acquisition, build referral networks, and scale micro LAP and gold-backed secured loan products.

You will nurture relationships with partners, perform cold calls, conduct daily sales calls, and guide customers through end-to-end loan processing, while delivering doorstep service and protecting assets.

Qualifications

• Strong presentation skills.
• Relationship Building & Stakeholder Management.
• Process Knowledge/ Orientation.
• Cross Selling / Upselling Skills.
• Business Development.
• Communication Skills – Proficiency in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development.
• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna).
• Work in the Area assigned by the Branch Business Manager and generate leads.
• Cold Calling to the potential customer base to generate business.
• Daily Sales Calls as per the Plan submitted to BBM.
• To activate Referral Partners for new business and manage customer journey through sales championships.

Skills

Presentation skills

Relationship management

Process knowledge

Cross selling

Business development

Communication (local language + EN)

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English