RELATIONSHIP MANAGER -

PeopleStrong; Wanaparthy; On-site; INR 400,000 - 520,000; Full time

Job summary

SULB Muthoot Fincorp invites applications for a field sales role focused on acquiring customers and expanding the referral network. You will identify micro markets, engage high-quality partners, and drive loan opportunities across the assigned area.

You will manage customer journeys, conduct doorstep service, and coordinate with the Branch Business Manager to convert leads into secured loans while building long-term relationships.

Qualifications

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English

Responsibilities

• Identify new micro markets and empanel high-quality referral partners to scale Micro LAP and gold-backed loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to the potential customer base to generate business.
• Daily sales calls as per the plan submitted to BBM.
• Find, nurture and develop excellent relationships with referral partners/connectors.
• Provide doorstep service to customers at their residence or office.
• Support customers in end-to-end loan processing and serve as the bridge between customers and the branch.

Skills

Presentation skills

Relationship building

Stakeholder management

Process orientation

Cross selling

Business development

Communication (local + English)

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English