RELATIONSHIP OFFICER

PeopleStrong; Gowrigudem; On-site; INR 300,000 - 520,000; Full time

Job summary

SULB Muthoot Fincorp in India seeks a field-driven Sales/Business Development executive to acquire customers and empanel referral partners for Micro LAP and gold-backed loan products. You will manage leads, perform cold calls, and provide doorstep service while nurturing partner relationships.

The role focuses on territory development, loan processing support, and cross-selling insurance to safeguard clients’ assets, health, and life.

Qualifications

• Strong presentation skills.
• Relationship building & stakeholder management.
• Proficiency in local language and English.

Responsibilities

• Find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna).
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to the potential customer base to generate business.
• Daily sales calls as per the plan submitted to BBM.
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors.
• Managing the customer journey through sales championship, process championship and product championship to activate referral partners for new business.
• Provide doorstep service to customers – at their residence or office.
• Learn the organization’s policies and source files as per policy.
• Act as the Eyes & Ears of the Organization in the market for opportunities and share them with the Branch Business Manager.
• Support customers in end-to-end loan processing and act as a bridge between customers and the branch.
• Be responsible for Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• Cross sell insurance to loan customers to safeguard property, health & life.

Skills

Presentation

Stakeholder management

Process knowledge

Cross selling

Business development

English communication

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English