RELATIONSHIP OFFICER

PeopleStrong; Kandukur; On-site; INR 250,000 - 450,000; Full time

Job summary

PeopleStrong is seeking a field sales professional in Andhra Pradesh to drive customer acquisition, manage the customer journey, and activate referral partners for new business. You will nurture relationships with referral partners and provide doorstep service to customers.

The role involves sourcing leads, cold calling, daily sales activities, and supporting end-to-end loan processing while acting as a bridge between customers and the branch, as well as promoting insurance cross-sell where

Qualifications

• Strong presentation skills
• Relationship building & stakeholder management
• Process knowledge/orientation
• Cross selling / upselling skills
• Business development
• Communication skills – proficiency in local language and English

Responsibilities

• Deliver on customer acquisition through business development.
• Manage customer journey through sales and product championships.
• Activate referral partners for new business and nurture relationships.
• Find new micro markets and empanel high-quality referral partners.
• Cold calling to generate leads and daily sales calls as per plan.
• Provide doorstep service to customers and support end-to-end loan processing.

Skills

Presentation skills

Relationship management

Process knowledge

Cross selling

Business development

English communication

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English