RELATIONSHIP MANAGER -

PeopleStrong; Karimnagar; On-site; INR 300,000 - 540,000; Full time

Job summary

SULB Muthoot Fincorp in Karimnagar is hiring a Business Development Executive to drive customer acquisition for micro LAP and related loans. You will identify micro markets, empanel referral partners and generate new leads through cold calls and daily outreach.

You will manage the customer journey, assist in end-to-end loan processing, and maintain relationships with referral partners while delivering doorstep service and cross-selling insurance offerings where appropriate.

Qualifications

• Strong presentation skills.
• Relationship building and stakeholder management.
• Process knowledge/orientation.
• Cross selling / upselling skills.
• Business development capabilities.
• Communication skills in local language and English.

Responsibilities

• Find new micro markets and empanel referral partners to scale Micro LAP and Gold-backed secured loans (Suvarna).
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to potential customers to generate business.
• Daily sales calls as per plan submitted to BBM.
• Develop relationships with referral partners/connectors.
• Manage the customer journey through sales, process and product championships; activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Act as the eyes & ears of the organization for new opportunities and relay to Branch Business Manager.
• Support customers in end-to-end loan processing.
• Bridge between customers and the branch.
• Responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell insurance to loan customers to safeguard property, health & life.
• Be the face of SULB Muthoot Fincorp for the assigned area.

Skills

Strong presentation skills

Relationship Building

Stakeholder Management

Process Knowledge/Orientation

Cross Selling / Upselling

Business Development

Communication Skills (local language &

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English