RELATIONSHIP MANAGER

PeopleStrong; Kurnool; On-site; INR 450,000 - 650,000; Full time

Job summary

SULB Muthoot Fincorp seeks a field sales professional to drive customer acquisition and partnership development across assigned markets in India. You will identify micro markets, onboard quality referral partners, and manage the customer journey from lead to loan processing.

Strong communication in local language and English is essential. You will actively cold-call potential clients, conduct daily sales calls, and ensure doorstep service, while cross-selling insurance to protect customers’

Qualifications

• Strong presentation and communication skills.
• Ability to build relationships with referral partners.
• Proficiency in local language and English.
• Understanding of sales processes and client onboarding.
• Experience in business development and cross-selling.

Responsibilities

• Identify new micro markets and empanel referral partners.
• Generate leads and perform cold calls.
• Conduct daily sales calls per plan.
• Nurture relationships with referral partners and customers.
• Support end-to-end loan processing and customer onboarding.
• Cross-sell insurance to loan customers.
• Represent the organization in the market and relay opportunities.

Skills

Presentation skills

Relationship management

Process knowledge

Cross-selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English