Relationship Manager / Sales Executive

Grihum Housing Finance; Vizianagaram; On-site; INR 300,000 - 600,000; Full time

Job summary

Grihum Housing Finance is seeking a customer relationship executive to understand client needs and develop plans to address them. The role involves identifying key client staff to foster profitable relationships and solving complaints promptly.

You will forward upselling opportunities to the sales team and promote high-quality sales and service processes. You will also work to preserve customers and renew contracts, while approaching potential clients to establish new relationships and gaining

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors