Relationship Manager / Sales Executive

Grihum Housing Finance; Nagercoil; On-site; INR 350,000 - 600,000; Full time

Job summary

Grihum Housing Finance in Tamil Nadu is seeking a results-driven professional to understand customer needs and develop plans to address them. You will identify key staff in client companies to cultivate profitable relationships and promote high-quality sales, service, and contract renewals.

You will resolve customer complaints quickly, forward upselling and cross-selling opportunities to the sales team, approach potential customers to establish relationships, and gain solid knowledge of

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors