Relationship Manager/ Sales Executive

Grihum Housing Finance; Bengaluru; On-site; INR 400,000 - 620,000; Full time

Job summary

Grihum Housing Finance in Bengaluru is seeking a customer-focused professional to understand customer needs and develop plans to address them, while identifying key staff in client companies to cultivate profitable relationships.

The role involves resolving customer complaints quickly, forwarding upselling and cross-selling opportunities to the sales team, promoting high-quality sales, supply and customer service processes, and aiming to preserve customers and renew contracts by approaching

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors