Relationship Manager / Sales Executive

Grihum Housing Finance; Virudhunagar; On-site; INR 300,000 - 420,000; Full time

Job summary

Grihum Housing Finance is seeking a customer-focused professional in Tamil Nadu to understand customer needs and develop plans to address them, while identifying key staff in client companies to cultivate profitable relationships.

You will resolve customer complaints quickly and effectively, forward upselling and cross-selling opportunities to the sales team, and promote high-quality sales, supply and customer service processes to preserve customers and renew contracts.

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors