Relationship Manager / Sales Executive

Grihum Housing Finance; Rajamahendravaram; On-site; INR 350,000 - 600,000; Full time

Job summary

Grihum Housing Finance in India is seeking a customer relationship professional to understand customer needs and develop plans to address them while identifying key staff in client companies to cultivate profitable relationships. The role also involves resolving customer complaints quickly and effectively and forwarding upselling opportunities to the sales team.

You will promote high-quality sales, supply and customer service processes, aim to preserve customers and renew contracts, and approach

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors