Relationship Manager / Sales Executive

Grihum Housing Finance; Tirupati; On-site; INR 600,000 - 900,000; Full time

Job summary

Grihum Housing Finance is seeking a dynamic sales and relationship executive to understand customer needs and build plans that address them. You will identify key staff in client companies to cultivate profitable relationships and promote high-quality sales, service, and contract renewals.

You will resolve complaints quickly, forward upsell opportunities to the sales team, approach potential customers to establish relationships, and gain solid knowledge of competitors to stay ahead in a

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors

Job description

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors