Relationship Manager - Commercial Loans

Poonawalla Fincorp; Karnal; On-site; INR 400,000 - 700,000; Full time

Job summary

Poonawalla Fincorp is seeking a relationship-focused professional in Karnal to manage existing client portfolios and drive new business opportunities. You will analyze client financials to assess creditworthiness and collaborate with internal teams to resolve issues while ensuring high customer satisfaction.

The role emphasizes achieving monthly targets through effective sales plans and strong customer service, with a focus on timely loan repayments and sustainable client relationships.

Responsibilities

• Manage and maintain relationships with existing clients to ensure timely repayment of commercial loans.
• Identify new business opportunities and develop strategies to acquire new clients.
• Conduct thorough analysis of client financial statements to determine creditworthiness.
• Develop and implement effective sales plans to meet or exceed monthly targets.
• Collaborate with internal teams to resolve customer complaints and issues.
• Provide exceptional customer service to ensure high levels of client satisfaction.

Skills

Relationship management

Credit analysis

Sales skills

Customer service

Job description

• Manage and maintain relationships with existing clients to ensure timely repayment of commercial loans.
• Identify new business opportunities and develop strategies to acquire new clients.
• Conduct thorough analysis of client financial statements to determine creditworthiness.
• Develop and implement effective sales plans to meet or exceed monthly targets.
• Collaborate with internal teams to resolve customer complaints and issues.
• Provide exceptional customer service to ensure high levels of client satisfaction.