Relationship Manager

Kissht; Theni; On-site; INR 350,000 - 550,000; Full time

Job summary

Kissht in India is seeking a Relationship Manager for the Business Development & Sales team to build and manage the Micro LAP secured product, sourcing loans up to 25 Lakhs and ensuring end-to-end processing from login to disbursement.

You will liaise with Operations and Credit, work with DSA/Connector/Open Market channels, and drive customer engagement while expanding the LAP base in the local market.

Qualifications

• 0-2 Years experience in handling secured micro loan against property product.
• Freshers preferred - interest to work in sales and marketing
• Prior experience in Micro LAP business (2 Lakhs - 15 Lakhs) ticket sizes is mandatory.
• Well-connected and great understanding of local market.

Responsibilities

• Building and managing the Micro Loan Against Property (secured) product.
• Sourcing loans with a maximum ticket size of 25 Lakhs.
• Responsible for collections of the cases that are sourced.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sourcing of customers through DSA, Connector and Open Market Channels.
• Ensuring high levels of customer engagement and satisfaction.
• Maintaining strong relationships with clients.
• Identifying and pursuing opportunities in the open market to expand the LAP customer base.
• Planning & execution of market promotional activities.

Skills

LAP product

Sales prospecting

CRM basics

Market knowledge

Job description

ROLE: Relationship Manager

INDUSTRY TYPE: NBFC

DEPARTMENT: Business Development & Sales

EMPLOYMENT TYPE: Full Time, Permanent

ROLE CATEGORY: Retail Sales

PRIMARY RESPONSIBILITY

Building and managing the Micro Loan Against Property (secured) product.

Sourcing loans with a maximum ticket size of 25 Lakhs.

Responsible for collections of the cases that are sourced.

Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sourcing of customers through DSA, Connector and Open Market Channels.

Ensuring high levels of customer engagement and satisfaction.

Maintaining strong relationships with clients.

Identifying and pursuing opportunities in the open market to expand the LAP customer base.

Planning & execution of market promotional activities.

QUALIFICATIONS

0-2 Years experience in handling secured micro loan against property product.

Freshers preferred - interest to work in sales and marketing

Prior experience in Micro LAP business (2 Lakhs - 15 Lakhs) ticket sizes is mandatory.

Well-connected and great understanding of local market.