Relationship Developer - West Delhi

The Chopras; West Delhi; On-site; INR 350,000 - 700,000; Full time

Job summary

The Chopras is seeking a proactive student-support role to onboard learners to our platform and educate them on the Student App. You will stay deeply invested in each student's goals, helping them search, discover and shortlist opportunities to advance their future.

You will influence decisions about courses and universities, remain alert to evolving education guidelines, and build a broad community around students.

Qualifications

• Some form of global exposure through education or work.
• Experience in Ed-tech, marketplaces or platforms with multi-sided networks.
• 1–2 years in supporting users/customers and guiding students.
• Experience with students or young users and international stakeholders.
• Experience in student mobility and international education space with universities.

Responsibilities

• Onboard students to the platform and educate them on using the Student App.
• Be invested in student goals and vision to advance objectives.
• Help students search, discover and shortlist opportunities.
• Influence and connect decisions about courses and universities.
• Stay resourceful with changes in student preferences and regulations.
• Build and tap into the broader student community.
• Drive Daily, Weekly and Monthly usage and retention on the app.

Skills

Global exposure

Ed-tech experience

Customer support

International coordination

Job description

• Onboarding students to the platform and educating them on how to make the most of our Student App
• Being super invested in the goals and vision of the student to use our platform and resources to help advance their objectives
• Help students search, discover and shortlist opportunities that will help advance their desired future
• Be a phenomenal influencer and connector of key decisions along the journey, including what courses + uni's to apply to and what uni's to choose when it comes to the final decision
• Be enormously resourceful in keeping up with changes in student preferences, evolving skills, emerging careers, changing regulations, and guidelines across the international education landscape
• Actively build and tap into the broader community to support your base of students
• Drive and accelerate Daily, Weekly and Monthly usage and retention on the app to support student goals in moving from one stage to the next

Requirements:

• Some form of global exposure and experience through education or work
• Prior experience in Ed-tech, marketplaces, aggregators and platforms with strong multi-sided network effects.
• At-least one-two years of strong experience in supporting interactions with users/customers - this is a must as you will be working closely in leading and nurturing students from one stage to the next to help advance their objectives.
• Prior experience in working with students or a young population of users and an international team of stakeholders
• Prior experience in the Student Mobility and International Education space working closely with students and universities