Relationship Developer - Chandigarh

Keka Inc.; Chandigarh; On-site; INR 446,400 - 669,600; Full time

Job summary

The Chopras in Chandigarh is looking for a dedicated professional to onboard students to their platform and help them make the most of the Student App. Your role will focus on guiding students in their educational journeys by connecting them with resources and opportunities.

The ideal candidate will have a background in Ed-tech and experience working with students and international stakeholders. You'll work towards enhancing student engagement continuously, ensuring they achieve their educational objectives.

Qualifications

• Global exposure through education or work.
• Experience in Ed-tech, marketplaces, or platforms.
• 1-2 years of experience supporting user interactions.
• Experience with students and international stakeholders.
• Experience in Student Mobility and International Education.

Responsibilities

• Onboard students and educate them on using the Student App.
• Support students in achieving their goals using our platform.
• Help students discover and shortlist educational opportunities.
• Influence and connect key decisions throughout their journey.
• Stay updated on student preferences and evolving regulations.
• Build a community to support students' educational pursuits.
• Enhance app usage and retention to support student goals.

Skills

Global exposure and experience

Ed-tech experience

User/customer interaction support

Experience working with students

International education knowledge

Job description

Responsibilities

• Onboarding students to the platform and educating them on how to make the most of our Student App
• Being super invested in the goals and vision of the student to use our platform and resources to help advance their objectives
• Help students search, discover and shortlist opportunities that will help advance their desired future
• Be a phenomenal influencer and connector of key decisions along the journey, including what courses + uni's to apply to and what uni's to choose when it comes to the final decision
• Be enormously resourceful in keeping up with changes in student preferences, evolving skills, emerging careers, changing regulations, and guidelines across the international education landscape
• Actively build and tap into the broader community to support your base of students
• Drive and accelerate Daily, Weekly and Monthly usage and retention on the app to support student goals in moving from one stage to the next

Requirements

• Some form of global exposure and experience through education or work
• Prior experience in Ed-tech, marketplaces, aggregators and platforms with strong multi-sided network effects.
• At-least one-two years of strong experience in supporting interactions with users/customers - this is a must as you will be working closely in leading and nurturing students from one stage to the next to help advance their objectives.
• Prior experience in working with students or a young population of users and an international team of stakeholders
• Prior experience in the Student Mobility and International Education space working closely with students and universities