Consultant

White Force Outsourcing Services; Dadri; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Industry-best perks

Growth opportunities

Young & enthusiastic colleagues

Fast iterations (fail-fast)

Cutting-edge technologies exposure

Mentorship network

Impact on students' lives

Ownership of student group

Job summary

White Force Outsourcing Services is seeking a passionate Student Coach to guide applicants through the abroad admission journey—from shortlisting courses and universities to securing admission and enrolment. You will be the primary contact, driving student happiness and delivering exceptional service.

Join a youthful, energetic team in a dynamic ed-tech environment that values ownership, fast iterations, and real impact on students' lives.

Qualifications

• Graduate/MBA in the field of business/management/psychology.
• Minimum of 2 to 5 years of experience.
• Prior ed-tech experience preferable.

Responsibilities

• Maintain relationships with students throughout their admission process.
• Assist students with shortlisting courses and universities.
• Ensure successful admission and enrolment.
• Serve as primary contact and ensure student satisfaction.
• Collaborate with Growth and Counselling teams to support students.

Skills

Sales and negotiation

Research skills

Communication skills

Time management

Education

Graduate/MBA in business/management/psychology

Job description

About the Role

We are looking for passionate folks to join our team as Student Coaches. Coaches are student-first mentors responsible for maintaining relationships with the students throughout their admission process. They are expected to assist students throughout their study abroad journey, from shortlisting the right-fit courses and universities to ensuring their successful admission and enrolment. The student coach serves as the primary contact for the student and is responsible for student satisfaction and overall student happiness. She/he is expected to consistently provide excellent service to students and represent student needs and goals within the organization.

Role & responsibilities

• Graduate/MBA in the field of business/management/psychology
• Prior experience in ed-tech is preferable
• Minimum of 2 to 5 years of experience
• Exemplary sales and negotiation skills while having a student-first approach
• Possess strong research skills, Ability to present, persuade and communicate effectively - oral and written.
• Comfortable juggling multiple projects and working on tight deadlines.

What will you need

What will you get

• Industry-best perks
• Phenomenal work environment, with massive ownership and growth opportunities
• Super young & enthusiastic colleagues in Tech/Marketing/PR/Editorial/ Social Media & Events!
• Quick iterations & deployments fail-fast attitude
• Opportunity to work on cutting-edge technologies, and lead teams in the future
• Access to a world-class mentorship network
• Opportunity to create a massive and direct impact in the lives of students making the biggest decision of their lives to pursue higher education abroad
• Take complete ownership for a group of students - including course and country evaluation, onboarding, detailed counselling, regular follow-ups and manage the overall responsibility of the students assigned
• Develop a deep understanding of the university admissions process, application and intake cycle.
• Create a trusted relationship with students virtually as their Coach for any guidance related to University admissions and catering to their preliminary eligibility(GRE,GMAT) and language skills(IELTS,TOEFL etc..) as well
• Review the progress of every student application on an ongoing basis to understand the current level of performance and the perform the bottleneck check with different teams.
• Build cross-discipline relationships in the organisation, partnering closely with the Growth team, Student Counsellors, Key Account Managers,Loan counsellors, Test prep and other support functions while providing feedback and insights.
• Execute the Post-offer management process alongside the deposits and ensure timely coordination with the Visa team and the International office
• Implement the nuance of sale strategies and ensure that the number of targets are met throughout the intake cycles.