Receptionist

RJR Herbal Hospitals; Telangana; On-site; INR 180,000 - 240,000; Full time

Job summary

RJR Herbal Hospitals in Chennai seeks a courteous Receptionist to greet patients and manage front desk operations on-site. You will handle calls, schedule appointments, assist with registration and billing, and coordinate with clinical and administrative staff to ensure smooth patient flow.

The role demands excellent communication, basic computer skills, and a professional, patient-focused demeanor in a fast-paced hospital environment.

Qualifications

• Front desk operations, scheduling, and basic documentation.
• Excellent verbal and written communication.
• Courteous, patient-focused customer service.
• Ability to manage multiple calls with clear conveyance.
• Basic familiarity with hospital/clinic environments and confidentiality.

Responsibilities

• Greet and guide patients and visitors; maintain a welcoming reception.
• Manage front desk tasks and appointment scheduling.
• Handle inquiries, assist registration and billing support.
• Coordinate with staff to support smooth hospital operations.
• Maintain basic records with accuracy and confidentiality.

Skills

Receptionist duties

Communication skills

Customer service

Phone etiquette

Basic computer skills

Education

High school diploma or equivalent

Diploma/degree in administration or healthcare

Tools

MS Office

Office software

Job description

Company Description

RJR Herbal Hospitals is a heritage healthcare institution with a legacy spanning five generations and over 150 years. With branches across the southern states of India and roots in the traditional land of ancient siddhars, the organization is known for its commitment to holistic, herbal-based care. Founded by Dr. S.R. Jeyadurai, who followed the path laid by his ancestors, RJR Herbal Hospitals blends traditional knowledge with modern healthcare practices. Guided by the motto “To Build The Healthy Society,” the hospital focuses on patient-centered services and community well-being.

Role Description

The Receptionist role at RJR Herbal Hospitals is a full-time, on-site position based in the Greater Chennai Area. The Receptionist is responsible for greeting and guiding patients and visitors, managing front desk operations, and maintaining a welcoming and organized reception area. Day-to-day tasks include answering and directing phone calls, scheduling and confirming appointments, handling patient inquiries, and coordinating with medical and administrative staff to support smooth hospital operations. The role also involves maintaining basic records, assisting with registration and billing support, and ensuring that patient information is handled with accuracy and confidentiality. The Receptionist contributes to a positive patient experience by providing courteous, efficient, and professional service at all times.

Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling appointments, and handling basic documentation.


• Candidates should possess excellent Communication skills, both verbal and written, to interact effectively with patients, visitors, and hospital staff.


• Candidates should possess solid Customer Service abilities to provide a courteous, patient-focused experience and resolve inquiries professionally.


• Candidates should possess proper Phone Etiquette to manage multiple calls, route inquiries appropriately, and convey information clearly and respectfully.


• Additional beneficial qualifications include familiarity with hospital or clinic environments, basic computer and office software skills, attention to detail, and the ability to work in a fast-paced setting.


• A high school diploma or equivalent is required; a diploma or degree in administration, healthcare, or related fields is an advantage.