Hospital Reception jr

Apoorva Diagnostic & Healthcare; Bengaluru; Sur place; INR 178 000 - 213 000; Plein temps

Résumé du poste

Apoorva Diagnostic & Healthcare in Bengaluru invites applications for a Hospital Reception Jr. This full-time, on-site role greets patients, manages the front desk, handles calls, and guides visitors to the appropriate departments.

You will maintain logs, support basic clerical tasks, and coordinate with medical staff to ensure a welcoming and efficient experience for all patients and their families.

Qualifications

• Front desk duties including greeting visitors and routing calls.
• Good phone etiquette and clear communication.
• Data entry, records, filing, and basic computer skills.
• Customer service focus for patients and visitors.
• Hospital/clinic reception experience is a plus.
• Minimum high school diploma; healthcare administration training is an advantage.

Responsabilités

• Greet patients and visitors at the front desk.
• Manage front desk workflows and schedule appointments.
• Answer phone calls and assist with inquiries.
• Maintain patient and visitor logs; support clerical duties.
• Coordinate with hospital staff to direct visitors.

Connaissances

Front desk duties

Phone etiquette

Data entry

Record keeping

Filing

Computer literacy

Customer service

Hospital reception experience

English & local languages

Formation

High school diploma

Healthcare administration training

Description du poste

Company Description

Apoorva Diagnostic & Healthcare is a hospital and health care organization headquartered on CMH Road in Indiranagar, Bengaluru, Karnataka, India. The facility provides diagnostic and healthcare services to a diverse patient population in a busy urban setting. Team members work in a professional environment that emphasizes accuracy, compassion, and efficient patient care. The organization offers opportunities to learn and grow in front-line healthcare support roles while contributing to a patient-centered experience.

Role Description

The Hospital Reception Jr role is a full-time, on-site position based at Apoorva Diagnostic & Healthcare in Bengaluru. This role is responsible for greeting patients and visitors, managing front desk activities, and guiding individuals to the appropriate departments or service areas. Daily tasks include handling phone calls, scheduling appointments, maintaining patient and visitor logs, and supporting basic clerical duties such as filing and document handling. The position also involves coordinating with medical and administrative staff, managing waiting areas, and ensuring clear, courteous communication with patients and their families. The role requires consistent professionalism, adherence to hospital protocols, and a focus on providing a welcoming and efficient experience for all visitors.

Qualifications

• Candidates should possess strong receptionist duties skills, including greeting visitors, managing front desk workflows, and coordinating appointments.
• JUNIOR POSITION SALARY STARTS AT 17500. APPLY ONLY IF THIS IS OK
• Candidates should possess effective phone etiquette and communication skills to handle inquiries, route calls, and provide clear information.
• Candidates should possess clerical skills such as data entry, record keeping, filing, and basic computer literacy.
• Candidates should possess customer service skills to support patients and visitors with courtesy, patience, and problem-solving.
• Additional beneficial qualifications include prior experience in a hospital or clinic reception role, familiarity with patient registration systems, and the ability to work in a fast‑paced environment.
• A minimum of a high school diploma or equivalent is preferred; training in healthcare administration or front office management is an advantage.
• Ability to communicate in English and local languages, maintain confidentiality, and follow hospital safety and privacy procedures.