Hindi Receiptionist

AVN AROGYA HEALTH CARE LIMITED; Madurai District; On-site; INR 167,000 - 223,000; Full time

Job summary

AVN AROGYA HEALTH CARE LIMITED in Madurai seeks a Hindi Receptionist to greet patients, handle front desk inquiries, schedule appointments and maintain check-in records. The role requires strong Hindi and English communication, on-site presence, and teamwork with clinical and administrative staff.

The ideal candidate will have basic admin skills, data entry ability, and a patient-focused approach. Prior hospital front desk experience is preferred, with a high school diploma as minimum education.

Qualifications

• Strong communication in Hindi and English, interacting clearly with patients, visitors and staff.
• Basic administrative and clerical skills including front desk tasks, appointment scheduling and records.
• Customer service orientation with calm and respectful patient support.
• Organizational skills and attention to detail for front desk tasks and patient flow.
• Familiarity with computers, email, word processing and data entry.
• Ability to work on-site full-time and collaborate with medical and admin teams.
• Prior experience in hospital/front office is preferred.
• High school diploma; extra training in reception/admin/healthcare is an advantage.

Responsibilities

• Greet and guide patients and visitors at the Madurai facility.
• Manage front desk inquiries and direct callers.
• Schedule and confirm appointments for clinical staff.
• Maintain patient check-in records and documentation.
• Coordinate with departments to ensure smooth patient flow.
• Assist with basic administrative duties and data entry as needed.

Skills

Hindi communication

English communication

Front desk / Reception

Customer service

Administrative skills

Data entry

Punctuality

Education

High school diploma

Tools

Hospital Information Systems

Email

MS Word

MS Excel

Job description

Company Description AVN AROGYA HEALTH CARE LIMITED is a hospital and health care organization located on Vilacheri Main Road, Muniyandipuram, Madurai, Tamil Nadu, India. The company provides a range of health care services to the local community and visitors, focusing on patient care and well-organized clinical operations. As a growing health care provider, AVN AROGYA offers opportunities to work in a professional, service-oriented environment. Team members are encouraged to contribute to high standards of patient experience and operational efficiency. The organization values reliability, compassion, and clear communication in every role.
Role Description The Hindi Receptionist is a full-time, on-site role based at the Madurai facility. The role involves greeting and guiding patients and visitors, managing front desk inquiries, and ensuring a welcoming and organized reception area. Daily tasks include handling phone calls, scheduling and confirming appointments, maintaining patient check-in records, and directing individuals to the appropriate departments. The Hindi Receptionist will communicate clearly in Hindi and English, assist with basic administrative duties such as form filling and document handling, and coordinate with clinical and administrative staff to support smooth patient flow. The role requires consistent professional behavior, attention to detail, and a patient-focused approach.
Qualifications

• Strong communication skills in Hindi and English, with the ability to interact clearly and courteously with patients, visitors, and staff.
• Basic administrative and clerical skills, including handling phone systems, appointment scheduling, and maintaining reception records.
• Customer service orientation, with the ability to manage inquiries, provide information, and support patients in a calm and respectful manner.
• Organizational skills and attention to detail to manage front desk tasks, documents, and patient flow efficiently.
• Proficiency in using computers and hospital information systems; familiarity with email, basic word processing, and data entry.
• Ability to work on-site full-time, maintain punctuality, and collaborate effectively with medical and administrative teams.
• Prior experience in a hospital or health care front office or similar customer-facing role is preferred.
• Minimum educational qualification of a high school diploma or equivalent; additional training in reception, office administration, or health care support is an advantage.