Receptionist

Nextenti Tech Private Limited; Hyderabad; On-site; INR 200,000 - 320,000; Full time

Job summary

Nextenti Tech Private Limited is seeking a front desk receptionist for a hospital setting in Hyderabad. You will greet patients, handle calls with etiquette, schedule appointments, and maintain patient records, ensuring smooth front-office operations and accurate data entry.

The role requires strong communication, multitasking, and healthcare administration understanding to support hospital operations and patient satisfaction.

Qualifications

• Customer service experience in a hospital front desk setting.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a busy reception area.
• Proficiency in telephone etiquette and call handling.
• Familiarity with hospital operations and administration processes.
• Knowledge of patient relationship management and confidentiality.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Manage hospital phone lines with proper etiquette and direct calls.
• Schedule and confirm patient appointments and optimize resource use.
• Maintain patient records and update databases.
• Coordinate with staff to ensure smooth front-office operations.
• Provide information about services, policies and procedures.

Skills

Customer Service

Communication Skills

Multitasking Ability

Telephone Etiquette

Specialization

Hospital operations

Hospital admini

Patient Relationship

Healthcare Management

Education

Bachelor's Degree

Job description

Responsibilities

• Greet and assist patients and visitors in a warm and professional manner at the front desk.
• Manage the hospital's phone lines with proper telephone etiquette, directing calls to the appropriate departments and taking messages as needed.
• Schedule and confirm patient appointments, ensuring efficient use of hospital resources.
• Maintain accurate records of patient information and update databases as required.
• Coordinate with hospital staff to facilitate smooth operations and address any administrative issues promptly.
• Handle inquiries and provide information about hospital services, procedures, and policies.
• Assist in the management of the front office by organizing files, monitoring supplies, and ensuring the reception area is tidy and welcoming.
• Support hospital administration tasks, including data entry and documentation, as needed.
• Multitask effectively to manage a busy environment, prioritizing tasks to ensure efficient workflow.

Job Description

Op billing, Radioloogy billing, and labroratory Billing.

Location

Medipally, Hyderabad, Telangana, India 500098

Qualification

Bachelor's Degree

Department

General, Recepetionist, Front Office

Skills

• Customer Service
• Communication Skills
• Multitasking Ability
• Telephone Etiquette
• Specialization
• Hospital operations
• Hospital admini
• Patient Relationship
• Healthcare Management